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Gift Certificate FAQs
  1. How can I purchase a gift certificate?
    a. You can purchase a gift certificate by calling our office at 844.335.6515 Mon-Fri 9-5PM CT or online HERE. If you do not already have an account with Entertainment Cruise Productions you will need to create one.
  2. What methods of payment are accepted for the purchase of a gift certificate?
    a. You can purchase a gift certificate with a debit or credit card. Please note, full payment is due at the time of purchase and gift certificates are non-refundable.
  3. Can I purchase more than one gift card?
    a. Yes! You can purchase as many gift cards as you would like. However, each gift card must be purchased separately.
  4. Are there any fees associated with the gift certificate?
    a. No! There are no fees associated with the purchase of a gift certificate.
  5. Who can I purchase a gift certificate for?
    a. You can purchase a gift certificate for anyone with a reservation on Star Trek: The Cruise V.
  6. In what increments can a Star Trek: The Cruise Gift Certificate be purchased?
    a. Gift certificates can be purchased for $25, $50-$1,000 (in $50 increments), $1,500 and $2,000.
  7. Are physical gift certificates available?
    a. Unfortunately, we cannot provide physical gift certificates. However, as the purchaser, you will have the option to print a certificate which can be given as a gift.
  8. How can I redeem my gift certificate?
    a. A gift certificate may be redeemed by calling our office at 844.335.6515 Mon-Fri 9-5PM CT or online HERE. Select ADD A PAYMENT, select PAY BY GIFT CERTIFICATE and enter the amount you wish to apply towards your balance.
  9. Does a gift certificate guarantee a reservation on Star Trek: The Cruise?
    a. Unfortunately, a gift certificate does not guarantee a reservation on Star Trek: The Cruise. Reservations are available first-come, first serve. For current availability, please contact our office at 844.335.6515 Mon-Fri 9-5PM CT
  10. What can I use my gift certificate for?
    a. Gift Certificates can be applied to you cruise payment plan, towards the purchase of autographs/photographs, artist hosted excursions and more!
  11. If I do not use my gift certificate, what happens to the unused funds?
    a. Any unused portion of the gift certificate less than 30 days prior to embarkation will be transferred to a refundable onboard credit that can be used towards any purchases made while sailing on Star Trek: The Cruise V.
  12. To view the full Terms and Conditions please CLICK HERE.